{"id":137,"date":"2026-03-08T16:33:39","date_gmt":"2026-03-08T06:33:39","guid":{"rendered":"https:\/\/sylvan.fastfingers.com.au\/?page_id=137"},"modified":"2026-04-27T13:34:29","modified_gmt":"2026-04-27T03:34:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/sylvan.fastfingers.com.au\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:60px;--awb-margin-top-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:40px;--awb-padding-bottom:30px;--awb-padding-left:40px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color6);--awb-bg-color-hover:var(--awb-color6);--awb-bg-size:cover;--awb-border-radius:70px 0px 0px 0px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-margin-bottom-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Frequently Asked <br \/>Questions<\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p>There are many questions in relation to organising a funeral. Below are some of the more frequently asked question, however, if you have other questions please contact us on (07) 3812-4000.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Contact Us<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top-small:150px;--awb-padding-bottom-small:150px;--awb-overflow:hidden;--awb-bg-image:url(&#039;https:\/\/sylvan.fastfingers.com.au\/wp-content\/uploads\/2026\/04\/WhiteChapel-Funeral-74.jpg&#039;);--awb-bg-position:center center;--awb-bg-size:cover;--awb-border-radius:0px 0px 70px 0px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-empty-column-bg-image fusion-column-has-bg-image\" data-bg-url=\"https:\/\/sylvan.fastfingers.com.au\/wp-content\/uploads\/2026\/04\/WhiteChapel-Funeral-74.jpg\"><img decoding=\"async\" class=\"fusion-empty-dims-img-placeholder fusion-no-large-visibility fusion-no-medium-visibility\" aria-label=\"White Chapel Kalbar 2026\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271067%27%20height%3D%271600%27%20viewBox%3D%270%200%201067%201600%27%3E%3Crect%20width%3D%271067%27%20height%3D%271600%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:40px;--awb-margin-top-small:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color6) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color6); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9496 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Can I Cancel my Funeral Plan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-04-05T20:18:21+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-9496\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9496\" href=\"#collapse-1-9496\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I Cancel my Funeral Plan?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-9496\" aria-labelledby=\"faq_1-9496\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Current legislation prevents the withdrawal of pre-paid monies deposited into funeral funds until the time of death. However, your arrangements may be transferred to another funeral director should you move away from our areas of service.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9493 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Where Will my Money Go?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-02-04T02:29:59+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-9493\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9493\" href=\"#collapse-1-9493\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where Will my Money Go?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-9493\" aria-labelledby=\"faq_1-9493\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Your pre-paid funeral plan monies are held in a capital guaranteed funeral fund managed by Sureplan Friendly Society Ltd (\u2018Sureplan\u2019), a Queensland based Friendly Society.<\/p>\n<p>Sureplan is one of the few approved Funeral Benefit Fund operators in the pre-paid funeral fund market and has a history serving the financial needs of Australians. By entering into a Funeral Bond, you will become a member of Sureplan Friendly Society Ltd.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9491 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Is My Money Safe?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-02-04T02:29:38+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-9491\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9491\" href=\"#collapse-1-9491\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is My Money Safe?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-9491\" aria-labelledby=\"faq_1-9491\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our Funeral Cover options comply with the QLD Funeral Funds Act 1982. The money you pay for your funeral plan cover is held independently, invested and safe-guarded until it is required. It is only made available upon death.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11117 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Minister or Celebrant. What\u2019s the Difference?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:51:16+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11117\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11117\" href=\"#collapse-1-11117\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Minister or Celebrant. What\u2019s the Difference?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11117\" aria-labelledby=\"faq_1-11117\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Again, this is a personal decision as to whether a minister or celebrant officiates at the funeral service. A celebrant is someone who takes the funeral service, generally without a lot of prayers or bible readings and can provide either a faith or non-faith-based service as decided by the family.<\/p>\n<p>If you would like a minister to take to the funeral but haven\u2019t been to church for a while, don\u2019t be concerned. Ministers are happy to officiate at funerals outside of the church either at the graveside or a chapel.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11116 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Where Will We Go to After the Funeral Service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:51:02+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11116\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11116\" href=\"#collapse-1-11116\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where Will We Go to After the Funeral Service?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11116\" aria-labelledby=\"faq_1-11116\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>After the funeral service many people find it helpful to gather and share memories over Morning Tea, Lunch or Afternoon Tea either at their residence, church hall or Restaurant\/Club. Some people choose to look after the catering themselves while others may have the food catered. If you need assistance in finding a catering venue or caterer, please ask us and we will provide you with some options.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11115 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Do We Have to Have A Funeral Service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:50:44+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11115\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11115\" href=\"#collapse-1-11115\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do We Have to Have A Funeral Service?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11115\" aria-labelledby=\"faq_1-11115\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, but it helps family and friends to pay their last respects and help in the mourning process by saying goodbye. Some families opt for a private burial or cremation and organise a Memorial Service later.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11114 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Do We Have to Advertise the Funeral?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:50:31+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11114\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11114\" href=\"#collapse-1-11114\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do We Have to Advertise the Funeral?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11114\" aria-labelledby=\"faq_1-11114\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There is no legal requirement to advertise the funeral. However, advertising the funeral is a simple and effective method of notifying those relatives and friends who you may have lost contact with over the years.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11113 faq-page \"><span class=\"entry-title rich-snippet-hidden\">What Happens to The Flowers?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:50:12+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11113\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11113\" href=\"#collapse-1-11113\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What Happens to The Flowers?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11113\" aria-labelledby=\"faq_1-11113\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>This is the family\u2019s decision. You may wish to leave the flowers at either the graveside, the crematorium, take them home or to a nursing home, hospital or hospice.\u00a0 Any cards accompanying flowers are removed and given to family.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11112 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Can We Put Things Inside the Coffin?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:49:56+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11112\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11112\" href=\"#collapse-1-11112\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can We Put Things Inside the Coffin?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11112\" aria-labelledby=\"faq_1-11112\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The simple answer is yes. Both adults and children find it helpful to place a note, card, photo, money, favourite book or other appropriate item in the coffin. Placing items inside the coffin is normally done at the viewing, however if a viewing is not taking place then we will see that the items are placed for you.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-189 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Viewing the Deceased \u2013 Yes or No?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:49:27+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-189\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-189\" href=\"#collapse-1-189\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Viewing the Deceased \u2013 Yes or No?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-189\" aria-labelledby=\"faq_1-189\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>This decision is a personal one. No one should be pressured to do so or be prevented from doing so if they wish. Some people find that viewing their loved one helps them to accept their loss and for others it is a time to say goodbye. Some families prefer not to view the body, opting to remember their loved one as they were<\/p>\n<p>We provide private facilities for families wishing to pay their last respects.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11111 faq-page \"><span class=\"entry-title rich-snippet-hidden\">What Is the Difference Between A Coffin and A Casket?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:49:13+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11111\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11111\" href=\"#collapse-1-11111\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What Is the Difference Between A Coffin and A Casket?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11111\" aria-labelledby=\"faq_1-11111\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>In Australia the word coffin is normally used to describe a body-shaped container for the deceased that is broader at the shoulders and narrower at the feet. Coffins normally have a removable lid and are made of wood. The word casket usually describes a rectangular container with a hinged lid. Caskets may be made from wood or metal.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11110 faq-page \"><span class=\"entry-title rich-snippet-hidden\">What Is the Cost of a Funeral?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:48:57+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11110\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11110\" href=\"#collapse-1-11110\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What Is the Cost of a Funeral?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11110\" aria-labelledby=\"faq_1-11110\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Because there are so many styles of funerals, there is no one answer to that question. In general terms, a funeral that is more elaborate will cost more than one that is simple in its structure. When a funeral consultant meets with a client family, they discuss the different options that are available, and it is up to the client family to select the options most appropriate to their wishes. We will provide you with one account that is inclusive of the mortuary care fees, cemetery or crematorium costs, together with any other disbursements (such as permits, clergy or celebrant fees, press notices, flowers, etc.).<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11109 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Is Burial More Expensive Than Cremation?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:33:24+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11109\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11109\" href=\"#collapse-1-11109\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is Burial More Expensive Than Cremation?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11109\" aria-labelledby=\"faq_1-11109\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Generally, a cremation will cost less than a burial. However, there will always be exceptions based on personal circumstances.\u00a0 Memorialisation costs will also vary between memorialising cremated remains or electing a monument over a grave.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11108 faq-page \"><span class=\"entry-title rich-snippet-hidden\">With Cremation What Happens to The Coffin?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:33:03+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11108\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11108\" href=\"#collapse-1-11108\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">With Cremation What Happens to The Coffin?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11108\" aria-labelledby=\"faq_1-11108\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The rumours that the coffin is not burned and used again are totally without foundation. Law dictates that the coffin together with the body be cremated. Only the nameplate is removed from the lid of the coffin to identify the ashes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11107 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Who Sets the Day and Time of The Funeral?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:32:43+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11107\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11107\" href=\"#collapse-1-11107\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who Sets the Day and Time of The Funeral?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11107\" aria-labelledby=\"faq_1-11107\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are many factors to be considered before a day and time can be confirmed.\u00a0 We will work with the family on what is suitable to them and liaise with other services such as church, crematorium or cemetery venue to confirm availability and make bookings on your behalf.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-11106 faq-page \"><span class=\"entry-title rich-snippet-hidden\">Burial or Cremation \u2013 Who Chooses?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/author\/sylvan_admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-26T05:32:24+10:00<\/span><div class=\"panel-heading\"><h6 id=\"faq_1-11106\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11106\" href=\"#collapse-1-11106\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Burial or Cremation \u2013 Who Chooses?<\/div><\/a><\/h6><\/div><div id=\"collapse-1-11106\" aria-labelledby=\"faq_1-11106\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Usually the next of kin will make the decision after consultation with the family or they may already know the wishes of your loved one by having discussed it with them. A cremation permit cannot be issued unless written instructions have been made or next of kin\/family agree for a cremation to take place.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:color;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:350px;--awb-padding-bottom:50px;--awb-padding-top-medium:250px;--awb-padding-top-small:150px;--awb-background-color:rgba(0,0,0,0.2);--awb-background-image:url(&quot;https:\/\/sylvan.fastfingers.com.au\/wp-content\/uploads\/2026\/04\/AdobeStock_246993704-scaled-1.jpeg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2 sm-text-align-center\" style=\"--awb-text-color:var(--awb-color1);\"><h4 style=\"color: #ffffff; text-align: center;\">Please feel free to call us and speak with one of our friendly funeral consultants for further information on any of our services or to request a free no obligation package or quote<\/h4>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-column-gap:20px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_margin-bottom:20px;\" target=\"_self\" href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/contact-us\/\"><i class=\"fa-envelope far awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Ask us a question<\/span><\/a><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--button_margin-bottom:20px;\" target=\"_self\" href=\"https:\/\/sylvan.fastfingers.com.au\/index.php\/contact-us\/\"><i class=\"fa-phone-alt fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Request a call back<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/pages\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":9,"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/pages\/137\/revisions"}],"predecessor-version":[{"id":11480,"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/pages\/137\/revisions\/11480"}],"wp:attachment":[{"href":"https:\/\/sylvan.fastfingers.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}