We are here for you 24\/7, if your loved one has passed call us on (07) 3812 4000.<\/strong><\/p>\n During this call we will talk you through what information is needed, such as their name, date of birth, where they have passed and if a medical professional has completed documentation. We will also ask a few questions such as who is the next of kin\/executor, and if the service will be a burial or cremation<\/p>\n<\/div><\/div><\/div> We will bring your loved one into our care as soon as we can. Before we can, a medical professional will need to visit and fill out the necessary paperwork.<\/p>\n Our trained staff will bring them into our care, with respect and dignity, and they will talk you through what will happen during this time. A time can be arranged for you to spend some time with your loved at our Funeral Home if you wish.<\/p>\n<\/div><\/div><\/div>2. Bringing Them Into Our Care<\/h2><\/div>